Returns & Refund Policy
- Refunds are eligible on manufacturing defects only
- Products can be returned within 7 days of delivery.
Conditions for Returns
- The product should remain unused and be returned in the condition it was received, including all protective materials.
- All tags, certificates, and accessories must be intact.
- Proof of purchase is required for any exchange request.
Non-Returnable Items
- Customized or personalized jewelry.
- Sale or discounted items.
Return Process
- Contact our support team (info@maisonsparkle.com) +971 58 506 5077 within 7 days of receiving the product.
- Share details and photos of the product to verify its condition.
- Once approved, we will arrange for a pick up.
- Your refund will be sent to your payment method within 7-10 Days